Team Management

Collaborate effectively by inviting teammates, assigning roles, and managing access across your testing projects.

Organization Structure

BugBrain uses a multi-tenant architecture where:

• Organization - Your company/team workspace
• Members - People in your organization
• Projects - Testing projects within organization
• Roles - Permission levels for members

User Roles

Member

Basic role for team contributors

Can do:

• Create and edit test cases
• Run tests and view results
• Access assigned projects
• Use features (Discovery, AI generation)
• View analytics

Cannot:

• Invite new members
• Change org settings
• Manage billing
• Delete projects
• Change others’ roles

Best for: QA engineers, developers, testers

Admin

Management role for team leaders

Can do:

• Everything Members can do, plus:
• Invite and remove team members
• Create and delete projects
• Configure integrations
• Manage organization settings
• View all projects

Cannot:

• Change billing/subscription (owner only)
• Access super admin features
• Delete the organization

Best for: QA managers, team leads, engineering managers

Owner

Full control of the organization

Can do:

• Everything Admins can do, plus:
• Manage subscription and billing
• Delete the organization
• Transfer ownership

Note: The person who creates the organization becomes the owner automatically.

Best for: Person responsible for billing and organization

Inviting Team Members

Quick Process:

1. Go to Team page
2. Click “Invite Member”
3. Enter email address
4. Select role (Member or Admin)
5. Click “Send Invite”

What happens:

• Invitation email sent
• 7-day expiration
• Recipient accepts and joins

Detailed invitation guide →

Managing Members

Changing Roles

To promote or demote a member:

1. Go to Team page
2. Find the member
3. Click role dropdown
4. Select new role
5. Confirm change

Effect: Immediate - permissions update right away

Removing Members

To remove someone:

1. Go to Team page
2. Find the member
3. Click “Remove”
4. Confirm removal

What happens:

• Immediate loss of access
• Their work (tests, etc.) remains
• Can be re-invited later

Project Access

Organization-Wide Access

By default, members can access:

• All projects in the organization
• All test cases and results
• All shared resources

Project-Level Permissions

Optionally restrict access:

1. Go to Project Settings
2. Click “Members” tab
3. Enable “Restricted Access”
4. Select who can access this project

Use cases:

• Confidential projects
• Client-specific testing
• Department isolation

Team Collaboration

Shared Test Cases

All test cases are shared with the team:

• Anyone can run tests
• Members can edit (unless restricted)
• See who created each test
• View edit history

Real-Time Updates

See what teammates are doing:

• Active test executions
• Recent test creations
• Latest changes
• Current activity

Comments and Notes

Collaborate on tests:

• Add comments to test cases
• Tag team members (@mention)
• Discuss failures
• Share insights

Audit Trail

Track all team actions:

• Who created what
• When changes were made
• What was modified
• Access history

Team Settings

Organization Profile

Configure organization details:

• Organization name
• Display logo
• Company information
• Contact details

Team Notifications

Control team-wide notifications:

• New member joined
• Member removed
• Role changes
• Organization updates

Default Settings

Set defaults for new members:

• Default role
• Initial projects
• Welcome message
• Onboarding checklist

Member Limits by Plan

Best Practices

Activity Tracking

Member Activity

View individual activity:

• Tests created
• Tests run
• Last login
• Active projects
• Recent contributions

Team Activity Dashboard

Organization-wide view:

• Most active members
• Project activity
• Collaboration patterns
• Usage trends

Performance Metrics

Track team effectiveness:

• Tests per member
• Pass rates by creator
• Response time to failures
• Coverage contributions

Communication

In-App Notifications

Members receive notifications for:

• @mentions in comments
• Test failures they created
• Assigned issues
• Important updates

Email Notifications

Configurable email alerts:

• Daily digests
• Failure alerts
• Weekly summaries
• Monthly reports

Integration Notifications

Team notifications via:

• Slack channels
• Microsoft Teams
• Email distribution lists
• Custom webhooks

Set up integrations →

Offboarding Process

When a team member leaves:

1. Remove Access

   • Go to Team page
   • Remove the member
   • Access revoked immediately

2. Reassign Ownership

   • Review their test cases
   • Assign to other team member if needed
   • Update project owners

3. Update Integrations

   • Remove from Slack channels
   • Update Jira assignments
   • Clean up webhooks

4. Archive if Needed

   • Archive old projects they owned
   • Clean up unused resources
   • Document handoff

Security Features

Access Control

• Role-based permissions
• Project-level restrictions
• Resource isolation
• Audit logging

Session Management

• Automatic timeout
• Multi-device support
• Force logout capability
• Session history

IP Restrictions

(Pro plan)

• Whitelist IP addresses
• Block access from untrusted networks
• VPN requirements
• Geographic restrictions

Troubleshooting

Can’t invite member?

• Check you’re an admin
• Verify member limit not reached
• Ensure email is valid
• Check invitation wasn’t already sent

Member can’t access project?

• Verify they’re not removed
• Check project restrictions
• Ensure they have correct role
• Ask them to logout and login again

Wrong permissions?

• Verify their role assignment
• Check project-level restrictions
• Review organization settings
• Contact support if issues persist

Next Steps

• Invite your first team member
• Set up team notifications
• Configure project access
• View team analytics